Privacy Policy
Advanced Medical Billing Services Pty Ltd
Last updated: 31/03/2026

1. Introduction

Advanced Medical Billing Services Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Due to the nature of our services, we may handle health information, which is classified as sensitive information under Australian law and is subject to higher protections.

2. What Information We Collect

We may collect:

Personal Information

  • Name

  • Contact details (email, phone)

  • Business details (for healthcare providers)

Sensitive Information (Health Information)

  • Patient billing details

  • Medicare or health fund information (where applicable)

  • Limited clinical or service-related information necessary for billing

We only collect sensitive information where:

  • It is reasonably necessary for our services, and

  • You (or your organisation) have provided consent or are authorised to provide it

3. How We Collect Information

We collect information via:

  • Direct communication (email, phone, forms)

  • Client onboarding processes

  • Secure data transfers from healthcare providers

  • Our website (including cookies and analytics tools)

4. How We Use Information

We use information to:

  • Provide medical billing and administrative services

  • Process claims and payments

  • Communicate with clients and healthcare providers

  • Improve our services and systems

  • Comply with legal and regulatory obligations

5. Disclosure of Information

We may disclose information to:

  • Healthcare providers and their authorised representatives

  • Medicare, health funds, and government agencies

  • IT providers, cloud storage providers, and software systems

  • Professional advisers (e.g. accountants, legal advisers)

Some of these providers may be located overseas. We take reasonable steps to ensure they comply with Australian privacy standards.

We do not sell personal or health information.

6. Data Security

We take reasonable steps to protect personal and sensitive information, including:

  • Secure systems and restricted access controls

  • Encryption and secure data transmission methods

  • Confidentiality obligations for staff

7. Data Breaches

In the event of a data breach likely to result in serious harm, we will comply with the Notifiable Data Breaches scheme, including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC).

8. Access and Correction

You may request access to or correction of personal information we hold about you by contacting us.

We will respond within a reasonable timeframe.

9. Complaints

If you believe your privacy has been breached, please contact us.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Cookies and Website Data

We may use cookies and analytics tools to:

  • Understand website usage

  • Improve functionality and user experience

You can disable cookies via your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on our website.

12. Contact Us

Advanced Medical Billing Services Pty Ltd
PO Box 82, Carnegie VIC 3163, Australia
Email: info@advancedmbs.com.au

Terms and Conditions
Advanced Medical Billing Services Pty Ltd

1. Use of Website

By using this website, you agree to these Terms and Conditions.

2. Services

The information on this website is general in nature and relates to medical billing services. It does not constitute professional medical, financial, or legal advice.

3. Accuracy of Information

We make reasonable efforts to ensure information is accurate but do not guarantee completeness or reliability.

4. Intellectual Property

All content on this website is owned by or licensed to us. You must not reproduce or distribute content without permission.

5. Limitation of Liability

To the extent permitted by law, we are not liable for:

  • Any loss arising from use of this website

  • Reliance on website information

  • Website downtime or technical issues

6. Third-Party Services

We may use third-party platforms (e.g. analytics, hosting). We are not responsible for their content or practices.

7. Privacy

Your use of this website is also governed by our Privacy Policy.

8. Changes

We may update these Terms at any time. Continued use of the site constitutes acceptance.

9. Governing Law

These Terms are governed by the laws of Victoria, Australia.

Website Disclaimer
Advanced Medical Billing Services Pty Ltd

General Information Only

The content on this website is provided for general information purposes only and does not constitute professional advice.

No Medical or Financial Advice

We do not provide medical, clinical, or financial advice. Users should seek advice from qualified professionals where appropriate.

No Guarantees

We do not guarantee:

  • Accuracy or completeness of information

  • Outcomes from using our services

  • Continuous website availability

Limitation of Liability

To the maximum extent permitted by law, we disclaim all liability for any loss or damage arising from:

  • Use of this website

  • Reliance on its content

  • Errors or omissions

External Links

Our website may include links to third-party websites. We are not responsible for their content or privacy practices.