Our Medical Billing Process

Once off process for new registrations:

  • Doctor to complete our registration form. We will need a provider number that is reserved only for the use of Advanced Medical Billing Services. This is so that the private health funds will send payment and correspondences to the correct address. You can set up an additional provider number if required here

  • We send the doctor private health fund application forms which are filled out by us and only requires a signature

  • Once these forms are returned to us, it takes the private health funds approximately 2-4 weeks to complete the registration process

Our ongoing billing process is simple and straightforward:

  • Doctor to send the billing information to us. We will provide a billing information template (including an area for the hospital bradma sticker) that the doctor can use to provide us with all the necessary billing details. This can be sent via email or posted. We would recommend that this is done regularly so you don't miss out on any billings

  • Billings are processed within 5 business days once we receive the billing information, however we normally process them faster than that

  • We complete verification checks to ensure that your patient’s Medicare and health fund details are correct

  • We’ll chase up any incorrect information or missing patient details

  • No Gap bills are claimed electronically through ECLIPSE – meaning your claims are assessed and paid faster by Medicare & the health fund

  • All other bills are processed by us, depending on how you would like us to bill on your behalf – including ‘No Gap’, ‘Known Gap’, Worker’s Compensation, and private patient billing

  • Outstanding accounts are checked regularly and reminders sent for prompt payments

  • Every fortnight we send you a payment summary report to show the billings that have been paid, along with an invoice for our processing fee

Some private health funds pay the claims overnight whilst others typically have a 2 week payment cycle. DVA online normally process & pay overnight.

For further information please do contact us.